I think the importance and the essence is that an apology is sincere. If you really sincerely apologize and the other person understands this, the relationship progresses and confidence increases, because the other has the assurance that if another time you do something that bothers you, you respond with an apology, worrying about their situation. If, however, your apology is not sincere, and I apologize for commitment, then the relationship can suffer a major damage to it can cause, because normally when you apologize is because they've hurt the other person and I sincerely apologize if all you're doing is to intensify that damage and destroying the relationship.
Therefore, as eastern wisdom says, "if you're going to take a bow, your inclination is pronounced" or Christian ethics says, "Pay to the last penny."
The truth is that there must be strong of character to recognize their own mistakes and apologize, since it is a humble and clear statement that we are human and make mistakes.
Leo Roskin taught that "The weaker the cruel. The kindness can only be expected from the strong."
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